Introduction to SalesForce

SalesForce is one of the best selling web-based contact management system on the market. It combines the functions of a database, word processing, and scheduling software into a fully integrated package.

Users can schedule Calls, Meetings, and Things To Do using the calendar feature, and be reminded automatically by SalesForce.

Customizable form letters, envelopes, and fax cover sheets are automatically addressed and can be printed, or faxed, from within SalesForce. Various progress reports can be customized and printed to monitor and maximize the use of the user's time.

This course includes tips and short cuts to make maximum use of the software as soon as possible. Over 75% of the class involves hands-on practice. By the end of the course, the participants will be able to: