There are 3 basic steps:
1. FIND THE DATABASE FILES
You can find the files in the C:\FileMaker\Data folder
They have an extension of FP2, FP3, FP4, FP5, FP6, FP7 etc.
2. SEND THE FILE TO OUR SECURE SERVER
Go to https://WeTransfer.com
Select the file such as "MyDatabase.zip"
Send to Convert@CICorp.com
Enter your email address at your company
Message is optional, such as a password if necessary
Remember to let us know the password if necessary to open the files.
We will then perform the conversion.
3. DOWNLOAD the FINISHED DATABASE FILE
When done, you can download the converted file in the format of your choice.
Then use the number of Contacts to look up the cost on our Standard Chart.
If you have an unusually large number of User Defined Fields, Groups, or Notes, please contact us.
1. SENDING THE FileMaker Files
Find the FileMaker Pro Data folder
It may be under C:\Program Files or C:\My Documents
1. Make sure everyone is out of FileMaker
2. Select the FileMaker folder with a single left click
3. Right click, then select Add to Zip
4. For the file name, enter FileMaker.ZIP
We just need the files with the extensions (depending on your version):
For example Customers.FP6
Everyone should be out of FileMaker for this to work because if a file is open by someone on your network, it will not compress some files, and we will not have all the data to convert.
To make sure you have the right database, go in and make a simple change, such as changing "St." to "Street" in an address. Then exit the software and check the date and time stamp. If it is within the last minute you have the right data file. More Tips
We can take care of the data files. If you need assistance on the other files, such as word processing templates, which may have to be converted separately by your staff, please feel free to call.
We do NOT need the FileMaker software files, such as FileMaker.EXE, or any DLLs.
Or, you can create a compressed "Zip" file on your own. Please do not send the \FileMaker\ATTACH folder, as this may have hundreds of Word processing, Excel spreadsheet, and PowerPoint files. These do not need to be converted.
The attachments can make the Zip file quite large, such as 200MB, when the necessary data would fit in 2 MB. This makes it take longer to send your files to us.