Q. Can I house a backup of my Salesforce.com data at my own company?
A. You can receive a complete download of all your company data on salesforce.com by signing up for our Monthly Export Service.
Please contact your Salesforce.com account manager for more information.
Then, there are 3 basic steps:
1. EXPORT THE DATA INTO CSV FILES
Select Administrative Setup, Data Management, Data Export
How can I see a list of all my contacts in salesforce.com?
To see a list of all contacts in salesforce, go to the Reports tab. From there, run a Mailing List report or a custom contact list report to show all "my" contacts in your organization.
Select a Date Range that is earlier than your first entry
2. COMPRESSING YOUR DATABASE FILES
Salesforce will put all your data into a Zip file containing the Comma Separated Value (CSV) files for each data table.
It can be opened using WinZip.
3. SEND THE FILE TO OUR SECURE SERVER
Small (1-1000 records): Email your ZIP file to Convert@Cicorp.com
Medium (1000-10000): Upload it to our secure server via a web browser
Go to https://FromSmash.com
Select the file such as "MyDatabase.zip"
Send to Convert@CICorp.com
Enter your email address at your company
Message is optional, such as a password if necessary
Large (over 10000): Upload it using FTP (call for instructions and password)
Remember to let us know the password if necessary to open the files.
We will then perform the conversion.
4. DOWNLOAD the FINISHED ACT FILE
When done, you can see your data in SalesForce.com
Use the Admin record to check the conversion
Let us know when you are satisfied with the results so we can delete your files.