How to send your Sharkware sharkware.gif (1646 bytes)
database for conversion odbc.jpg (1207 bytes)

There are 3 basic steps:

1. FIND THE DATABASE FILE (for versions 3 and 4 - Click here for Versions 1 or 2)
   You can find the SHARK.DB file in the C:\SHARK\DATA folder
   You can use the Windows Search feature to help you find it (click for tips)

You can also make a Backup, and send that. 
The backup file will be in the C:\SHARK\DATA\BACKUP folder
and have a file name, such as SW123456.001

2. SEND THE FILE TO OUR SECURE SERVER

    dataupload.jpg (159276 bytes)

    Remember to let us know the password if necessary to open the files.
    We will then perform the conversion.

3. DOWNLOAD the FINISHED DATABASE FILE
    When done, you can download the converted file in the format of your choice.


How much will it cost?

In SharkWare, select Search, Count Contacts...
Select OK at the Select Contacts to Count screen.
Select OK that All contacts will be included in the result.
Then use the number of Contacts to look up the cost on our Standard Chart.
If you have an unusually large number of User Defined Fields, Groups, or Notes, please contact us.

How to determine the number of records?


DETAILS

1. SENDING THE SHARKWARE FILES

Find the Shark folder.
It may be under C:\Program Files
You can tell if this is the right folder if it contains such files as:
SharkWare .EXE, .DLL, and .INI files.

Next find the Shark\Data folder.
Next find the SHARK.DB file

1. Make sure everyone is out of SharkWare
2. Select the SharkWare folder with a single left click
3. Right click, then select Add to Zip
4. For the file name, enter SharkWare.ZIP

Everyone should be out of SharkWare for this to work because if a file is open by someone on your network, it will not compress some files, and we will not have all the data to convert.

To make sure you have the right database, go in and make a simple change, such as changing "St." to "Street" in an address.  Then exit the software and check the date and time stamp.  If it is within the last minute you have the right data file.   More Tips

We can take care of the data files. If you need assistance on the other files, such as word processing templates, which may have to be converted separately by your staff, please feel free to call.

In SharkWare 3 and 4, the data is in One file, SHARK.DB but in previous versions the database consists of Many files.

Files needed from the folders

For newer versions 3 and 4

SharkWare (not needed) Your data (we need)
SHARK.EXE SHARK.DB

For older versions 1 and 2

SharkWare (do not send) Your data (we need)
SHARK.EXE
SW.EXE
All files in the EXE folder

Optional - OK to send, but we don't need

DDETMP1.DBF
DDETMP2.DBF
DDETMPX.DAT
MACKAY1.DBF
MACKAY2.DBF
MERGE1.DBF
MERGE2.DBF
MS001.RPD
MS002.RPD
MS003.RPD
MS004.RPD
MS005.RPD
MS006.RPD
MS008.RPD
MS009.RPD
MS010.RPD
MS018.RPD
MS019.RPD
MS020.RPD
QEDBF.INI
QUOTE.DBF QUOTE.MDX

 

ABOOK1.DBF
ABOOK2.DBF
ACT1.DBF
ADDRESS.DBF ADDRESS.MDX
ALARM.DBF ALARM.MDX
CALL1.DBF
CARD1.DBF
CARD2.DBF
CATEGORY.DBF CATEGORY.MDX
CMNOTES.DBF CMNOTES.MDX
CNTRECS.DBF
CONTACT.DBF CONTACT.MDX
CONTRPT1.DBF
CONTRPT2.DBF
CUSTDATA.DBF CUSTDATA.MDX
CUSTDEF.DBF CUSTDEF.MDX
CUSTPOP.DBF CUSTPOP.MDX
CUSTSETS.DBF CUSTSETS.MDX
DESCR.DBF DESCR.MDX
EVENT.DBF EVENT.MDX
HISTDATA.DBF HISTDATA.MDX
IDENTIFI.DBF
KEYWORD.DBF KEYWORD.MDX
LIST.DBF LIST.MDX
LOGCALL.DBF LOGCALL.MDX
NOTES.DBF NOTES.MDX
OBJECT.DBF OBJECT.MDX
PHONE.DBF PHONE.MDX
POPUP.DBF POPUP.MDX
PROFANS.DBF PROFANS.MDX
PROFNAME.DBF PROFNAME.MDX
PROFSETS.DBF PROFSETS.MDX
RECEVENT.DBF RECEVENT.MDX
RECPROF.DBF RECPROF.MDX
STDRESP.DBF
SYSTEM.DBF SYSTEM.MDX
TODO1.DBF
TODO2.DBF
TSEARCH1.DBF TSEARCH1.TPD
TSEARCH2.DBF TSEARCH2.TPD
USERNOTE.TXT
ZIPCODE.DBF ZIPCODE.MDX

We do NOT need the SharkWare software files, such as Shark.EXE, or any DLLs.

Or, you can create a compressed "Zip" file on your own.  Please do not send the \SharkWare\ATTACH folder, as this may have hundreds of Word processing, Excel spreadsheet, and PowerPoint files.   These do not need to be converted. 

The attachments can make the Zip file quite large, such as 200MB, when the necessary data would fit in 2 MB.  This makes it take longer to send your files to us.

Sizes:
3066 records, 9,342,976 bytes, Zip 2,926,000

dataupload.jpg (159276 bytes)


If there is trouble with the Shark.DB file


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