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Microsoft CRM

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Microsoft Dynamics CRM

                   Microsoft Customer Relationship Management helps small and medium-sized businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service.      

       MS CRM Full Demo
       MS CRM Demo for Sales
       MS CRM Demo for Cust. Service
       MS CRM Overview

   Fact sheets & guides:
      CRM Fact sheet for Sales
      CRM Fact sheet for Cust. Service
      CRM Integration Fact sheet
      CRM Customization Fact sheet
      CRM Overview Fact sheet
      CRM Integration white paper
      CRM Solution brochure (1.5MB)
      Maximizing ROI
      .NET technology  (2MB)

   Interactive Case study: 
      Adventure Works Cycle

Sales and customer service features include leads, accounts and opportunity management, a complete view of customer history, automated incident management, and a searchable knowledgebase.

Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .Net technologies, Microsoft CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook and the Web, integrates with other businesses applications and scales as your business grows.

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