David Allen Luehring

Email: Dave@CIcorp.com

SUMMARY OF QUALIFICATIONS

With over eight years in the computer systems and Information Technology arena, I have spent the last six years as a training manager and instructor in the personal computer training field. I have conducted training to thousands of students in many Windows and DOS applications, met with clients to determine training needs and have authored several training manuals.

EDUCATION

1987
B.S. Marketing, East Carolina
B.A. Computer Science, East Carolina

WORK EXPERIENCE

1994 - present

Contractor

Alexandria, VA

Regularly teach courses in Windows and DOS application software, as well as specialized courses such as the Internet.

1994

Training Manager
Catapult Software Training, Inc.
Managed ten full time instructors, eight part-time instructors and thirty contract instructors. Conducted scheduling, facilitated trainer certification programs, interviewed, hired and conducted performance reviews.

1990 - 1994
Training Manager
Software Control International, Inc.
Managed full time instructors, computer technician, course scheduler and consultants. Scheduled instructors to teach classes. Interviewed trainers for potential full time and contractor teaching positions. Developed and maintained the instructor certification program in order to ensure consistent, quality classroom training. Created incentive programs for top performers. Periodically met with individual instructors to conduct performance evaluations.

Developed and maintained database of contractors to conduct classes and develop courseware. Supported the sales staff by assisting in the writing of proposals and meeting with clients. Developed hotline support procedures to provide clients with after class telephone support. Conducted training in many popular DOS and Windows applications.

1989
Micro-Ease, Inc.
Personal Computer Trainer
Trained over 500 users on numerous PC and MAC applications, including Intro MAC, MacDraw, Super Paint, DOS, MS Word, MS Excel, Word Perfect, dBaseIIII and R:Base. Additionally, worked on a help desk at the General Services Administration providing PC and Macintosh support for over 90 users.

1988
Electronic Data Systems
System Engineering Liaison
Liaison between customers and Systems Engineers. Wrote programs using a database query language to supply customers and Systems Engineers with life insurance information. Learned and applied knowledge of Cobol and Job Control Language (JCL).

1985 - 1986

Northern Telecom
Cooperative Education Program
Wrote to and spoke with customers concerning the purchase of digital switching equipment. Wrote high-level computer programs using a database language to query pertinent database information used by department managers.


REFERENCES

Available upon request.

Courses taught

DOS Classes
WordPerfect
Lotus
dBase
R:Base
Paradox
Harvard Graphics
DOS

Windows Classes
WordPerfect
Word
Ami Pro
ACT!
Lotus
Excel
Quattro Pro
Access
Paradox
Harvard Graphics
Powerpoint
Freelance
Visio

Macintosh Classes
Word
Excel
Intro to Mac

Other Classes

Intro to the Internet (2 hour lecture - What it is, who uses it, security issues, demonstration)
Internet Skills Building (6 hour hands-on class, including brief overview, sending e-mail, using FTP, Gopher, Netscape, using Archie & Veronica search tools.)
cc:Mail
MS Mail