Rick Shaddock
500 N Street SW, S-316, Washington, DC 20024  202-365-6100
806 N 4th Street, Fairfield, IA  52556   641-819-8006  Rick@CICorp.com

Professional Summary:

Frederick "Rick" Shaddock also has a thorough understanding of technical aspects, design, development, and implementation of database and network applications. He has experience troubleshooting applications, networks, and hardware. He designed, developed, and implemented multi-user database applications.  He taught over 1000 computer classes to thousands of staff since 1986. He programmed hundreds of Extract, Transform, and Load (ETL) procedures for database conversion and migration between the top Customer Relations Management (CRM) and Enterprise Resource Planning (ERP) systems for 100's of customers since 1992.
See: ConvertInfo.com.

Certification:

Microsoft Corporation: Microsoft Certified Professional (MCP), Visual FoxPro, Systems Engineer (MCSE), Desktop Support Technician (MSCDST)
A+ Certification, CompTIA, 2001, Instructor
ACT! Certified Consultant (ACC), Contact Software, 1993, Symantec, ICC, and ACT! Consultants Association
Crystal Reports Solutions Partner
GoldMine Solutions Partner, 1997 - 2000
SalesLogix Business Partner, 1997
Oracle Small Business Suite, Certified Consultant, 2002
Affliate Partner, NetSuite.com accounting system
Member, National Association of Government Contractors
Founder: Access special interest division of Capital PC User Group
Co-Founder: FoxPro special interest division, FoxProHelp.com
Mensa Society member #1088897, IHIQS.org, 155 IQ, Founder TMIQ.us special interest group

Education:

Part time Faculty: USDA Graduate School, since 1986
    Microsoft Certified Desktop Support, CompTIA A+, Novell certification, Access, FoxPro
Part time Faculty: Howard Community College, Maryland, since 2000
    Contact management and Microsoft Office software

Master of Arts, Education, Maharishi University of Management, Fairfield IA, 1981
    Thesis: Critical Thinking Ability, Open-Mindedness and EEG Coherence, included in MUM's self study for accreditation
Bachelor of Science, Computer Science, Colgate University, Hamilton NY, 1978
American Business Executives course, Skidmore College, Saratoga Springs NY, January 1977
Platoon Leaders Class, U.S. Marine Corps, Officer Candidate School, Quantico VA, Honorable Discharge 1976

1984-present. CI Corporation:

*      Microsoft Certified Solution Provider - C I Corporation - providing software solutions to public and private sector organizations in the Washington DC area, mid west, and in several other countries.

*      Web site hosting and designer – hosting over 200 web sites on my own web servers, and the servers at GoDaddy as a Reseller offering JavaScript, Joomla, Drupal, WordPress, and JQuery UI templates.

*      Senior Developer - upgraded a NCIDQ national association database from FoxPro to Visual Studio

*      Senior Programmer Analyst. Led team of programmers at Primus telecommunications billing system from Visual FoxPro to MS SQL Server. Designed and implemented system to log all environmental information during system errors for quick resolution. Programmed system to enable billing system supervisors to monitor various settings and make adjustments from one workstation. Wrote stored procedures.  Instituted time tracking and other management information systems. Help Desk using Remedy.

*      Senior Developer. Led team of programmers in upgrade, from dBase system into FoxPro, for managing GEBA government employee benefits association and pensions. Managed their simultaneous updates of various modules in a payroll system. Overhauled and simplified complex calculation procedures. Made system information, reports and invoices easier to read. 

*      Developed Access database and programs for Computer Sciences Corporation (CSC) at Fort Meade (NSA)

*      Chief Programmer in the design and coding of a FoxPro database system for the Federal Telephone System FTS Aggregate Cost Tracking System (FACTS) for AT&T. FoxPro standalone executable. Major software package for implementation of Activity Based Costing, tracking hours worked by project, down to the function and task level. Tied system into hourly reporting system using FTP to VMS based system. System is taking on more of the functions which required an expensive mainframe system, all being done on desktop computer. Development of training material, Training for users, developing testing schedules and strategies.

*      Programming, revision and upgrade of Procurement Tracking System (PTS) for NASA. Subcontracted under Science Applications International Corporation (SAIC) for design, analysis, and implementation PTS. FoxPro for Windows and Macintosh standalone executables. Multi-user application running on both Novell Netware and Microsoft LAN Manager integrated with 10 Macintosh users with AppleTalk. Provided continued LAN support in testing new technologies, implementing user requests and troubleshooting

*      Upgrade and conversion of dBase programs to Microsoft FoxPro and Access for Walter Reed Army Medical Center, as Project Manager involved in the design, installation, and fine tuning of 10 node LAN/WAN network for the US Army Office of Research Management. Managed a team of programmers through the completion of the contract, which was completed ahead of schedule. Installed system to enable Institute of Retrovirology in Gaithersburg to access database at WRAMC in DC.  Implemented techniques to convert between WordPerfect and Word. Converted thousands of files from Macintosh platforms to Microsoft Windows based platforms for US Army locations in Brazil and Kenya. Developed material for training users on using network utilities, productivity software, and database applications. Trained database administrators.

*      Graduate School.edu – Part Time Faculty.  Instructor for CompTIA A+ Certification, Microsoft Certification, Access and FoxPro training since 1987. Classes of 15-20 users, usually system developers.

*      Training experience includes providing training for the Government Service Administration (GSA), Department of Defense (DoD) personnel, including the U.S. Army (Ft. Belvoir), U.S. Navy (Patuxent Naval Air Test Center), U.S. Air Force (Pentagon), Headquarters - U.S. Marine Corps, and Fort Meade (NSA). Courses included Microsoft Windows, Microsoft Excel, Microsoft PowerPoint, WordPerfect, and Word. The training demonstrated the various capabilities of each software package. Developed training courses.

TECHNICAL SKILLS AND INTERESTS

Hardware Experience:  Repair technician (CompTI A+), PC (compatibles), Apple Macintosh, PDAs, DEC.

Networking and Operating Systems: Microsoft Windows (1 through 11), VMS, OS2,  Novell, AppleTalk.
Server Management: Active Directory, System Center Configuration Manager, Systems Management Server

Security and Firewalls:  WatchGuard X550e, Symantec Gateway Security, FProt

Programming Languages and Tools: Microsoft Visual Studio, Xbase, SQL, MS Visual Basic, Fortran, Java, JavaScript, JQuery, C++, ASP, Program Version Control System (PVCS), MS .NET, HTML, PHP, XML

Databases: MS-SQL Server, Oracle, Microsoft FoxPro, MS Access, dBase, FileMaker, SQL Assistant

Spreadsheets: MS Excel, Power Query, Lotus 1-2-3, Quattro, Libre Office Calc, Open Office Calc

Presentation & Graphics: MS PowerPoint, Adobe PhotoShop, Quark, Crystal Reports, Tableau

Word Processors: MS Word, WordPerfect, Wang, MacWrite, IBM DisplayWrite
Collaboration software: Lotus Notes, Microsoft SharePoint, BaseCamp
Web Site Design & Management:  DreamWeaver, PHP, Drupal, FrontPage, Joomla, WordPress, Sony Vegas

Contact Managers: ACT!, GoldMine, SalesLogix, Maximizer, Salesforce, Oracle SBS, NetSuite, CiviCRM
Project Management:  Microsoft Project, Remedy, RequisitePro, ClearQuest, TimeLine, eClinicalWorks, Epic

Communications & Internet: MS Mail, Outlook, Internet Explorer, Chrome, FireFox, Salsa

 

HONORS

President's Honor Roll, Maharishi University of Management, 1981
Colgate University Senior Honorary Society – Konosioni
Scholarship - summer student program, Operation Enterprise, American Management Association
Scored 100% on the Watson Glaser Critical Thinking Appraisal for logical reasoning ability, WGCTA.com

Frederick "Rick" Shaddock also has a thorough understanding of technical aspects, design, development, and implementation of database and network utility applications. He has experience troubleshooting applications, networks, and hardware. He has designed, developed, and implemented various multi-user and single user database applications. He has taught thousands of US Government and military employees in computer software. He has successfully managed projects involving both network turnkey systems and database application development and implementation.  He has worked on consulting projects worldwide, from Armenia to El Salvador, through the World Bank, and the US Agency for International Development.

Education:

• Computer Consultant and Trainer - installed computers, software, and provided training for World Bank sponsored projects in Armenia, Honduras, and El Salvador.  Received personal thanks from President Ricardo Maduro of Honduras for helping modernize his country.
• Microsoft Certified Solution Provider (MS CSP) - C I Corporation - providing software solutions to public and private sector organizations in the Washington DC area, and mid west.
• Data Conversions - converted hundreds of customers worldwide, through Google Adwords, from one software to another, mostly CRM software packages such as ACT!, Goldmine, and Microsoft Dynamics CRM. 
• Senior Developer - upgraded a national professional association NCIDQ from FoxPro to Visual.   Integrated databases with the Web.
• Senior Programmer Analyst. Led team of programmers in upgrade of telecommunications billing system from Version 3.0 to 5.0 of Visual FoxPro. Designed and implemented system to log all environmental information during system errors for quick resolution. Programmed system to enable billing system supervisors to monitor various settings and make adjustments from one workstation. Instituted time tracking, Quality Assurance, and other management information systems.
• Senior Developer. Led team of programmers in upgrade, from dBase system into FoxPro for Windows, for managing government employee insurance and pension benefits. Managed their simultaneous updates of various modules in the GEBA financial system at the National Security Agency Headquarters at Fort Meade. Overhauled and simplified complex calculation procedures. Made system more user friendly, and made the reports and invoices easier to read. Reserved and set up GEBA.com web site domain.
• Chief Programmer in the design and coding of a FoxPro database system for the FTS 2000 Aggregate Cost Tracking System (FACTS) for AT&T. FoxPro standalone executable. Major software package for implementation of Activity Based Costing, tracking hours worked by project, down to the function and task level. Tied system into hourly reporting system using FTP to VMS based system. System is taking on more and more of the functions which required an expensive mainframe system, all being done on desktop computer. Development of training material, Training for users, developing testing schedules and strategies.
• Programming, revision and upgrade of Procurement Tracking System (PTS) for NASA. Subcontracted under Science Applications International Corporation (SAIC) to for design, analysis, and implementation PTS. FoxPro for Windows and Macintosh standalone executables. Multi-user application running on both Novell Netware and Microsoft LAN Manager integrated with 10 Macintosh users with AppleTalk. Provided continued LAN support in testing new technologies, implementing user requests and troubleshooting
• Upgrade and conversion of dBase programs to FoxPro for DOS and Windows for Walter Reed Army Medical Center - As Project Manager involved in the design, installation, and fine tuning of 10 node LAN/WAN network for the US Army Office of Research Management. Managed a team of programmers through the completion of the contract. The contract was completed ahead of schedule. Installed system to enable Institute of Retrovirology in Gaithersburg to access FoxPro database at Walter Reed Army Medical Center in the District of Columbia. Implemented techniques to convert between WordPerfect and Word for Windows and FoxPro database systems. The project involved conversion of files from Macintosh platforms to Microsoft Windows based platforms for US Army locations in Brazil and Kenya. The project also involved developing training material for users and scheduling training. Trained users on using PC's, network utilities, and Microsoft Windows based applications, and various database applications. Trained database administrators in providing day to day support. Provided ongoing telephone support.
• USDA Graduate School - Instructor for Microsoft Access, FoxPro, Excel, Word, A+ Certification and other classes. Taught thousands of US Government employees in over 800 class days since 1987.  Classes of 15-20 users, usually system developers. Instructed on LAN application techniques and considerations. Provided administration services and support in the design of an integrated MS Windows NT and Novell NetWare LAN for USDA.
• Microsoft Beta tester for Access and FoxPro for DOS, Windows, and Macintosh
• Computer software installation and training for the non-profit Development Resources Inc., on a US Agency for International Development project in Georgetown, Guyana.
• Computer Programmer for Xerox Corporation, developing and debugging time-keeping and payroll programs
• Training experience includes providing training to Department of Defense (DoD) personnel, including the U.S. Army (Ft. Belvoir), U.S. Navy (Patuxent Naval Air Test Center), U.S. Air Force (Pentagon), Headquarters - U.S. Marine Corps, and the NSA (Ft. Meade). Courses included Microsoft Windows, Microsoft Excel, Microsoft PowerPoint, WordPerfect, and Word. The training demonstrated the various capabilities of each software package. Also developed training courses in dBase and FoxPro programming languages.

Hardware Experience: IBM-PC (compatibles), Apple Macintosh, HP Palmtops, DEC.

Operating Systems, Networks, Frameworks: Microsoft Windows (1-11), VMS, OS/2, MS-DOS, Novell NetWare, Microsoft LAN Manager, Lantastic, AppleTalk, .NET Framework

Programming Languages: Assembly, Xbase (dBase/FoxPro), SQL, MS Visual Basic, Fortran, Java, XML, C#

Programming Tools: Microsoft Visual Studio, Program Version Control System (PVCS), Symantec Cafe, MS SourceSafe (VSS)

Databases: MS-SQL Server, Oracle, Microsoft FoxPro (all versions), MS Access, dBase, FileMaker Pro, Paradox

Spreadsheets: MS Excel, Power Query, Lotus 1-2-3, Quattro, Symphony, OpenOffice Calc, Libre Office Calc

Presentation, Web & Graphics: MS PowerPoint, Adobe PhotoShop, Crystal Reports, MS FrontPage, MS SharePoint

Word Processors: MS Word, MacWrite, WordPerfect, WordPerfect for Windows, Wang, MultiMate, IBM DisplayWrite, OpenOffice Writer

Contact Managers: ACT!, GoldMine, SalesLogix, Maximizer, Oracle Small Business Suite, Sharkware, Microsoft Dynamics CRM

Communications & Internet: MS Mail, MS Outlook, cc:Mail, Netscape, Internet Explorer, pcAnywhere, Timbuktu, WinFax

Interests: Member of International Association for Cryptologic Research, Founding Board member: Brain Fingerprinting Laboratories

Member: American Educational Research Association (AERA.Net) - Critical Thinking and Open-Mindedness research
                 Foundation for Critical Thinking, member

Honor Roll, Maharishi University of Management, Computer Programs and Educational Technology to Develop Logical Reasoning Ability, 1982
Scholarship - summer program for college students at American Management Association
William A. Dunbar College Scholarship