Get printer to connect

Brandon Baker 

Navigate to "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print", add DWORD RpcAuthnLevelPrivacyEnabled = 0. Restart the Print Spooler, and you should be able to print.

When the Registry DWORD is set to RpcAuthnLevelPrivacyEnabled=1, Windows encrypts RPC communication with network printers and/or print servers. Performing the above is much faster than uninstalling the KB that was applied.

This has haunted us for 6 days.

https://learn.microsoft.com/en-us/answers/questions/553928/error-0x0000011b-no-workgroup-printer-access-it-wo?page=1&orderby=Helpful&comment=answer-559347#newest-answer-comment

 

 

Updating the Windows 9x Spool Driver

Quick Contents

Introduction

Microsoft corrected a problem that caused some Windows 95 computers to display Spool32 errors. If you are running Windows 95 and your computer displays Spool32 errors while printing, you need to download an updated version of the SPOOLSS.DLL driver.

To download and install the SPOOLSS.DLL driver, see: Download and Install SPOOLSS.EXE.

Download and Install SPOOLSS.EXE

  1. Download and save the WinZip self-extracting file: SPOOLSS.EXE to a directory on your hard disk, for example C:\DOWNLOAD.
  2. After you have downloaded SPOOLSS.EXE, click Start | Programs | Windows Explorer.
  3. Go to the C:\DOWNLOAD folder (or the folder where you saved the SPOOLSS.EXE file). Double-click on SPOOLSS.EXE.
  4. A WinZip self-extractor window will appear defaulting to the C:\WINDOWS\SYSTEM directory.
  5. Click Unzip to unzip the SPOOLSS.EXE files to your C:\WINDOWS\SYSTEM directory.
  6. After WinZip unzips the files, click OK to close The WinZip Self-Extractor window. Click Close to exit WinZip.
  7. Restart your computer.

Manually Update SPOOLSS.DLL

If you were unable to use the instructions in Download and Install SPOOLSS.EXE to update your SPOOLSS.DLL driver, you can manually update your SPOOLSS.DLL driver.

  1. Go to the C:\DOWNLOAD folder (or the folder where you saved the SPOOLSS.EXE file). Double-click on SPOOLSS.EXE.
  2. A WinZip self-extractor window will appear defaulting to the C:\WINDOWS\SYSTEM directory. Change the C:\WINDOWS\SYSTEM directory to another directory on your computer, for example C:\TEMP.
  3. Click Unzip to unzip the SPOOLSS.EXE files to your C:\TEMP directory.
  4. After WinZip unzips the files, click OK to close The WinZip Self-Extractor window. Click Close to exit WinZip.
  5. Click Start | Shutdown | Restart in MS-DOS Mode.
  6. At the MS-DOS prompt, type the following commands: 
        CD \WINDOWS\SYSTEM
    REN SPOOLSS.DLL SPOOLSS.DL2
    MOVE C:\TEMP\SPOOLSS.DLL C:\WINDOWS\SYSTEM
  7. Restart your computer.

Related Information

If you need further assistance, please complete the PC Access for Windows Problem Report Form.

Troubleshooting Guide Links

 

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