I. INTRODUCTION

A. Objectives Day 1

1.

2.

3.

B. Start with Idealistic/Futuristic picture and settle into a more

practical computer environment

C. Types of office interaction

1. Person/Person

2. Person/Machine

3. Machine/Machine

D. Get into groups of four and come up with 3 or 4 ideas on

1. What are the categories/levels of workers in your office

2. What are the activities of each?

3. What are the essential purposes of each?

Levels/Categories of workers

Executive

Professional

Administrative Activities

Decisions

Organization

Ideas

Forms

Word Processing

Calculation

Analysis

Task categories

Recording business transactions

Oral communications

Written communications

Information analysis

Unproductive/Less productive time

High level managers photocopying

People chattering idly

Wasting time because of poor travel planning

Playing "telephone tag"

Essentially (Activities include)

Creating

Processing

Communicating information

Office Automation increases productivity by Creating Decision managers (software)

Speed up processing/communicating

Think tank (software)

Processing

Most known/popular use of computers

Very fast

Eliminates redundant tasks

Search/locate information

Incredible time saver

Communicating

Most popular/expanding aspect today

Pure/accurate

Most important part of job

Creativity in technology is amazing

What are five different ways we receive information/communications?

Text - Newspapers/documents

Voice - Phone - radio

Video - T.V. - tapes

Imagery - Pictures - diagrams

Data - Numbers - computer output