The purpose of this course is to enable the students to communicate from computer to computer by means of a modem (modulator/demodulator).

This course compares and contrasts the "Smartcom", "PC-Talk", and other programs, with CrossTalk and includes hands-on instruction on:

Various ways to obtain "help" with functions are also discussed, so that students are not left stranded, and can learn new features on their own.

Participants do enjoyable and educational hands-on exercises to practice the functions to ensure immediate productivity. More than 70% of this course is hands-on use of CrossTalk.

Learning Objectives: After completing this course, a participant will be able to:

• Prepare document for telecommunication;

• Start up the program and use the menu/command system;

• Create and edit automatic dialing sequences;

• Create and edit log-on sequences;

• Communicate with mainframe computer systems;

• Perform the basic functions for normal use;

• Know how to get "help", and how to learn more advanced functions and features; and

• A vision of possibilities with telecommunications.

Target Audience: This course is useful for professional, managerial and administrative personnel. Familiarity with the basics of microcomputer use is not required.