CompTIA A+ Certification

This course is designed to help the course participant to pass the A+ Certification exam Computing Technology Industry Association.  Build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job.  Acquire the essential skills and information you will need to install, upgrade, repair, configure, trouble shoot, optimize and perform preventative maintenance of basic personal computer hardware and operating systems.  More than 70% of the course is hands-on use of microcomputers.

Materials included:  A+ Complete Review Guide, CompTIA A+ Certification: A Comprehensive Approach for all 2009 Exam Objectives, Tool pouch including screw drivers, plyers, bolt selectors, grounding clip, DT-830B digital multipmeter, Element K black carrying bag

Instructor: Rick Shaddock
USDA Graduate School - the Government's Trainer
Computer Technology Inc.  - an authorized HP, IBM, and Toshiba repair center
Arlington, Virginia 22201    703-522-5555

Learning Objectives:

After completing the course, a participant will be able to pass the CompTIA A+ Exam

In this course you will install, upgrade, repair, configure, optimize, trouble shoot, and perform preventative maintenance on basic personal computer hardware and operating systems.

The students will:

Class Topics

  1. Personal Computer Components
    1. Personal Computer Components
    2. System Unit Components
    3. Storage Devices
    4. Personal Computer Connection Methods
  2. Operating System Fundamentals
    1. Personal Computer Operating Systems
    2. Windows User Interface Components
    3. Windows File System Management
    4. Windows System Management Tools
  3. PC Technician Professional Best Practices
    1. Tools of the Trade
    2. Electrical Safety
    3. Environmental Safety and Materials Handling
    4. Perform Preventative Maintenance
    5. Diagnostics and Trouble Shooting
    6. Professionalism and Communication
  4. Installing and Configuring Peripheral Components
    1. Install and Configure Display Devices
    2. Install and Configure Input Devices
    3. Install and Configure Adapter Cards
    4. Install and Configure Multimedia Devices
  5. Installing and Configuring System Components
    1. Install and Configure Storage Devices
    2. Select and Install Power Supplies
    3. Select and Install Memory
    4. Select, Install, and Configure CPUs and Cooling System Units
    5. Install and Configure System Boards
  6. Maintaining and Trouble Shooting Peripheral Components
    1. Trouble shoot Display Devices
    2. Maintain and Trouble shoot Input Devices
    3. Trouble shoot Adapter Cards
    4. Trouble shoot Multimedia Devices
  7. Trouble Shooting System Components
    1. Trouble shoot Storage Devices
    2. Trouble shoot Power Supplies
    3. Trouble shoot Memory
    4. Trouble shoot CPUs and Cooling Systems
    5. Trouble shoot System Boards
  8. Installing and Configuring Operating Systems
    1. Install Microsoft Windows
    2. Upgrade Windows
    3. Add Devices to Windows
    4. Optimize Windows
  9. Maintaining and Trouble shooting Microsoft Windows
    1. Operating System Utilities
    2. Back Up Microsoft Windows
    3. Trouble shoot Microsoft Windows
    4. Recover Microsoft Windows
  10. Network Technologies
    1. Network Concepts
    2. Network Communications
    3. Network Connectivity
    4. Internet Technologies
  11. Installing and Managing Network Connections
    1. Create Network Connections
    2. Install and Configure Web Browsers
    3. Maintain and Trouble shoot Network Connections
  12. Supporting Laptops and Portable Computing Devices
    1. Laptop and Portable Computing Device Components
    2. Install and Configure Laptops and Portable Computing Devices
    3. Maintain and Trouble shoot Laptops and Portable Computing Devices
  13. Supporting Printers
    1. Printer Technologies
    2. Printer Components
    3. Printer Processes
    4. Install and Configure Printers
    5. Maintain and Trouble shoot Printers
  14. Personal Computer Security Concepts
    1. Security Fundamentals
    2. Security Protection Measures
    3. Data and Physical Security
    4. Wireless Security
    5. Social Engineering
  15. Supporting Personal Computer Security
    1. Install and Configure Security Measures
    2. Maintain and Trouble shoot Security Measures

Target Audience: If you are getting ready for a career as an entry-level information technology professional or personal computer service technician, the CompTIA A+ Certification course is the first step in your preparation. 

CompTIA A+ Essentials (2009) (Update:1/9/2010)
CompTIA A+ Practical Application (2009) (Update:2/1/2010)

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A+ Certification Exam

Required exams: CompTIA A+ Essentials, CompTIA A+ Practical Application

Number of questions: 100 for each exam

Length of test: 90 minutes each

Passing score on a scale of 100-900
675 for CompTIA A+ Essentials
700 for CompTIA A+ Practical Application

Languages: English, Spanish, German, Turkish