Quote from clients

	ACT! References Computer Instructors Corporation ACTHelp.com
	Rick Shaddock was selected by for an international installation, customization, and training contract for such locations as the Ministry of Economics, Promoting El Salvador office (ProESA) in San Salvador. "Thanks for the presentation yesterday...I appreciate your help. " Rodrigo Ortiz, Senior Investment Promotion Advisor, MIGA, The World Bank Evaluation Installed ACT!, customized interface in Spanish, set up synchronization, trained database administrator. CIC assisted in customizing screen layout, training, consulting, including an upcoming ACT! rollout in El Salvador
	"Rick was very skilled in aligning his solutions to our needs and expectations. He asked probing questions to be certain that he both understood the problem and was clear about what we would consider a satisfying outcome. His knowledge of ACT provided us with shortcuts that we had not been using, saving us considerable time and money. He helped us beyond the reasonable boundaries of a consultant, and assisted us in setting up helpful templates. We always felt that our project was very special. Both Rick and his staff provided excellent customer service. The invoices from his office were always sent very promptly, which assisted in my record-keeping. Rick was prompt in returning phone calls. His calm manner was comforting when potential problems arose, and we always look forward to his coming to our office. I have no suggestions for improvement." Priscilla Huffman, Arthur Andersen Consulting Evaluation CIC trained staff, installed ACT!, and set up synchronization for consultants
	The Office of U.S. Senator Phil Gramm, Texas 370 Russell Senate Office Building, Washington, DC 20510-4302 Reviewed requirements for creating a contact database program, and suggested the off-the-shelf software ACT! Showed staff members how to use the software. Senator Gramm was happy to hear that ACT! was invented in Texas. Currently all Senators use a special secure system developed by their IT Department
	British Embassy, Washington, DC CIC converted the database from Access to ACT!, installed ACT! on the LAN, and set up synchronization between regional offices.
	ACT! Consultant Rick Shaddock and His Excellency Mario Miguel Canahuati The Ambassador of the Republic of Honduras to the United States of America
	ACT! was selected as the best CRM solution by the Republic of Armenia Ministry of Finance to help them promote Armenia to foreign investors and employers. They needed a reliable system, installed right the first time, with the staff trained properly, as there would be no funds or opportunity to fly back to Armenia. They chose CICorporation from among all the ACT! consultants in the Washington DC area.
	Ministry of Economics, San Salvador, El Salvador *ACT!* Installation, Customization, Synchronization and Training ACT! Instalación, arreglo para requisitos particulares, sincronización y entrenamiento
	"CIC instructors are extremely knowlegeable and deliver the information in an easy and user-fiendly manner. Our company only utilizes the services of CICorp for ACT training. We are very happy with their services. " Isa Soto, Strategic Investment Group Evaluation CIC trained staff in ACT!, installation, trouble-shooting, consulting
	"ACT! -- a contact manager for the 95LX that helps me manage the hundreds of professional and personal contacts I maintain." Major James C. Cummiskey In an article about his success with the HP in Operation Desert Storm CIC trained Marines in ACT! and other software for the HP Palmtop.
	Mike Nelson, White House, Office of Science and Technology, 1992and for Carmella LaSpada, White House Commission on Remembrance, 1992-present
	Ms. Judith Bennett, Embassy of Jamaica, Rick provided consulting in ACT! to help in the economic promotional activities of Jamaica, and to organize special events at the embassy.
	"I want to thank you personally for service truly above and beyond what was expected. Your dedication to getting the job done on time, your thoroughness and the level of knowledge you demonstrated convinces me that we made an excellent choice of a consultant for our new contact management software. With deep appreciation." J. Scott McBride, President, Marketing General Inc. CIC trained 6 marketing representatives in ACT!, and installed ACT on their Novell LAN
	"I will certainly be calling you again when we need help." Frederick Cornelius, President, Burt Associates, Inc. Bethesda, MD CIC provided ACT! installation, trouble-shooting and training
	Nichole Lawhorn, Monterey Institute Rick converted their Goldmine database to ACT! and provided installation, consulting, and training.
	Charles Hernandez, US Tour Manager - Voodoo Lounge Tour The Rolling Stones CIC installed and trained the management staff in ACT! for the Macintosh to help track contacts and vendors, and to send faxes.
	"It has been a pleasure working with you" Ben Renko, President, Data-Search, Inc. CIC trained 8 field sales representatives on ACT for the HP Palmtop and showed how to integrate the databases with the home office.
	What did you like most about the course or project: "Rick's flexibility, and his programming ability to make the software work for our organization. " Chris Hockley, Greer, Margolis, Mitchell, Burns, & Associates CIC created ACT! add ons, and provided consulting
	"Well prepared on subject." Skipp Miller, Red Top Cab & Limousine Company ACT Class
	"Thank you for getting everything working." Alan White, Grand Entrance Corporation Synchronization, database maintenance and cleanup from other consultants
	"Thanks so much for all of your help!" Caroline Earle, Research Associate, The Henry L. Stimson Center CIC converted their database from GoldMine (including activities, history, notes, and groups), installed ACT! 2000, and trained 18 users.
	"Thank you. ACTNET is running smoothly." Sean Breen, Management Information Systems, George Washington University CIC installed ACT on their Novell LAN
	"Thank you so much for the ACT! LAN installation and setup. Our staff is truly pleased." John Fox, President, Reservoir Capital Corporation CIC installed ACT on their Novell Local Area Network and provided training.
	"Everyone on the LAN seems to be enjoying ACT!" David Smith, LAN Administrator, Arthur Andersen Company CIC installed ACT on their Novell Local Area Network
	"I really enjoyed the class and learned a lot." Phil Harris, American University CIC trained their staff
	"Thanks so much for your help" Greg Korneluk, International Council for Quality Care ICQC flew Rick of CIC to Boca Raton, Florida to install ACT for Windows on their Novell LAN and custom design their screens. Rick also developed add ons using FoxPro and Access to link with their ACT! database.
	"Thanks for your help and support." Madeleine Adel, The Mark Winkler Company ACT Training class
	"I look forward to exercising my new skills in ACT! in my marketing activities around the world." Frederic Alden, Origin Co., France, US CIC performed Training & consulting
	"Thank you for the ACT! conversion work." Karen Michaels, Hewlett-Packard Corporation Converted database to ACT format
	In 1/30/1996, Rick provided ACT! training for Kennedy Center staff to help track donors, organized by MIS Director Karen Bowen The Kennedy Center
	The National Journal, The Watergate Building, Washington, DC. ACT! and Goldmine Consulting and Training Mike Proffitt, Database Administrator
	National Geographic Society ACT! consulting and training