| Q: | How will I access the National Do Not Call Registry? |
| A: | Online at
telemarketing.donotcall.gov,
which will be available starting September 1, 2003.
|
| Q: | How will the National Do Not Call Registry work? |
| A: | Telemarketers and sellers will be
required to search the registry at least every three months and drop from
their call lists the phone numbers of consumers who have registered. The
dedicated, fully automated and secure Web site at
telemarketing.donotcall.gov
(available September 1, 2003) will provide this information to
telemarketers and sellers. When a company accesses the system for the first time, they will have to provide some identifying information, such as company name and address, company contact person, and the contact person’s telephone number and email address. If a company is accessing the registry on behalf of a client-seller, the company may need to identify the client (or clients). The only consumer information companies will be able to access from the national registry is a registrant’s telephone number. Consumers’ phone numbers will be sorted and available by area code. Each company accessing the registry data will be required to pay an annual fee based on the number of area codes the company accesses. On subsequent visits to telemarketing.donotcall.gov, companies will be able to download either a complete updated list of numbers from their selected area codes or a more limited list that shows additions or deletions since the company's last download. On October 1, 2003, a consumer who receives a telemarketing call despite being on the registry will be able to file a complaint with the FTC, either online or by calling a toll-free number. Violators could be fined up to $11,000 per incident. |